WFM Reports Analyst at Keywords Studios creating operational reports and providing workforce insights for performance management as part of Player Engagement. Ensure data integrity and collaborate with leadership teams.
About the role
- VIP Department Analyst providing data insights and analytical reports for high-value clients. Collaborating with VIP teams on strategy and performance evaluation using Python and SQL.
Responsibilities
- Work daily with the VIP team to provide data insights, validate assumptions, and support decision-making.
- Run A/B tests and evaluate performance of various nurturing and communication strategies.
- Search for high-value client “invites” and generate actionable insights for VIP managers.
- Build dashboards and analytical reports (Python / SQL / Excel).
- Collaborate with product, CRM, risk, and CS verticals to improve VIP funnel efficiency.
- Support ad-hoc research, hypothesis testing, and exploratory analysis for high-value segments.
Requirements
- Native Russian / Eng B1+.
- 2+ years of experience in data analytics.
- Strong proficiency in analytical libraries in Python (pandas, numpy, etc.).
- Solid SQL skills.
- Experience with ClickHouse — a strong plus.
- Confident user of Excel (pivot tables, formulas, data manipulation).
- Ability to work independently, validate hypotheses, and provide insights without detailed instructions.
- Strong communication skills and readiness for daily collaboration with the VIP department.
Benefits
- Remote work opportunity.
- Flexible working schedule.
- Interesting product.
- Learning opportunities.
- Career growth prospects.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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