Senior Technical Program Manager overseeing complex programs and client relationships at NCR Atleos. Focused on driving program success and delivering high client satisfaction.
Responsibilities
Lead a program/project with a duration of 1-2 years and a matrix cross functional team size of 10-25+
Build and maintain relationships with senior executives with our client organizations
Report on delivery status to executives and operational stakeholders
Developing and maintaining integrated project plans
Proactively anticipate issues and risk, and develop supporting mitigation plans
Monitor all development and execution activities across all phases of the project
Responsible for driving a governance framework to support communication, risk management and executive dashboard report of the program/project
Identifies resources needed and assigns individual responsibilities.
Effectively applies methodology and enforces project standards.
Prepares for engagement reviews and quality assurance procedures.
Analyzes project profitability, revenue, margins, bill rates and utilization.
Understands basic revenue models, P/L, and cost-to-completion projections and makes decisions accordingly.
Requirements
B.A. or equivalent.
5-8 years’ experience in complicated programs and project management
Strong focus on program management leadership and governance
Experience in the Financial Services Industry/Banking – outsourcing, managed services, application development
Strong technical acumen with experience in Hardware, Software, Services, Professional Services offerings in the IT industry
History of successful team management and leadership.
Aggressive self-starter, able to rally team support for process and accountability in a rapidly changing environment.
Experience working in a matrix organization across functional teams and geographies.
Strong communications and presentation skills to be able to interact with senior level executives across the company and customers and prospects.
Proficient computer skills (Word, Excel and PowerPoint) required.
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