Hybrid Senior Manager, CX & Growth Strategy

Posted 3 weeks ago

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About the role

  • Manage CX and growth strategies with strategic suppliers at Comcast. Oversee operational execution and supplier performance to enhance customer experience.

Responsibilities

  • Manage the relationship with strategic suppliers for infrastructure and application services
  • Provide performance management, training, and quality assurance
  • Define training requirements for vendors and ensure compliance
  • Monitor strategic supplier's performance and administer surveys

Requirements

  • Bachelor's Degree
  • 7-10 Years of relevant work experience
  • Customer Experience (CX)
  • Leading by Influence
  • Learning Content Design
  • Operational Execution
  • Proactive Behavior
  • Strategic Storytelling

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Job title

Senior Manager, CX & Growth Strategy

Job type

Experience level

Senior

Salary

$108,304 - $178,703 per year

Degree requirement

Bachelor's Degree

Location requirements

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