Salesforce Service Cloud Lead Engineer delivering scalable solutions on the Salesforce platform. Leading technical authority for core service cloud features and mentoring teams.
About the role
- Salesforce Developer responsible for engineering solutions and system architecture. Collaborating with project teams to transform technology for Comcast's services.
Responsibilities
- Creates system architecture, design and specification within engineering projects and initiatives.
- Uses in-depth engineering skills and knowledge to solve difficult development problems and achieve engineering goals.
- Strives to achieve Company business objectives and engineering objectives in daily activity.
- Documents results of applied work processes and practical application of technical standards.
- Reports results to management.
- Recommends innovative solutions.
- Utilizes resources to solve moderate development problems and recommends new resources to management.
- Sets the tone and pace for work performance within project groups and impressionable Engineering staff.
Requirements
- Must have 6+ years hands-on Salesforce Development experience
- Track record of building high-quality software and innovative features
- Direct experience with implementing technology transformation initiatives
- Must have deep expertise with Service Cloud, Experience Cloud, including Lightning Flows, Apex Triggers, and SOQL/SOSL, Salesforce APIs, LWC and RESTful APIs
- Experience with Salesforce integrations and APIs
- Experience in Agile (Scrum and/or Kanban), test automation, CI/CD (DevOps)
- Must have Salesforce Platform Developer I and II or other Developer Certifications
- Ability to partner cross-functionally at multiple levels of an organization ensuring quality results are reached within given time frames for projects
- Ability to prioritize based on analysis of data trends, business priorities, and legal compliance
- Strong skills in communicating information to stakeholders across organizational levels, including explaining technical concepts to non-technical stakeholders
- Excellent problem-solving and analytical skills.
Benefits
- Best-in-class Benefits
- Array of options for physical, financial, and emotional support
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