Systems Analyst providing IT support for small - to mid - sized businesses with expertise in desktop and server environments. Responsible for managing escalated tickets and collaborating with clients and teams.
About the role
- Business System Analyst III supporting the Agile Release Train for Navy Federal Credit Union. Collaborating on product strategy and driving continuous delivery of value for Commercial Lending technology platforms.
Responsibilities
- Operate as a key partner within or supporting the Agile Release Train (ART).
- Contribute directly to product strategy, roadmap execution, and continuous delivery of value.
- Work closely with Product Owners, Release Train Engineers, business stakeholders, and technical teams to ensure business needs are clearly understood, documented, prioritized, and translated into business and technical user stories/use cases.
- Blend systems expertise with product-oriented thinking, advancing platform capabilities, and driving outcomes that enhance commercial lending and business membership experience.
- Translate business objectives into actionable technical solutions to support and elevate business operations.
Requirements
- Highly experienced as a Product /Experience Owner, operating within or supporting an Agile Release Train (ART).
- Highly experienced as a systems or business analysts' role, preferably within a financial institution.
- Experience in Azure Dev Ops (ADO) or similar platforms for documenting and communicating project responsibilities, assigning tasks, and managing backlogs.
- Experience in developing dashboards, queries and additional platform functionality to optimize workflow and reporting on platforms such as Jira, ADO or Power BI.
- Strong understanding of commercial lending processes (origination, servicing, compliance) at a financial institution.
- Experience in participating and/or leading agile ceremonies and additional project meetings to drive progress.
- Bachelor's Degree in a related field, or the equivalent combination of training, education and experience.
- Experience in Independently leading large projects/initiatives with minimal leadership oversight.
- Experience with Agile methodologies (Scrum, SAFe) and project management tools.
- Experience in leading, guiding and coaching professional staff.
- Experience with M365 environment and associated products.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
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