Senior Operations Manager overseeing Participant Services to ensure operational excellence and high - quality customer service. Leading a team of managers and driving process improvements in the benefits administration sector.

Navia is a national, consumer-directed benefits provider serving 10,000+ employers across all 50 states.
The company provides comprehensive health, finance, lifestyle, and compliance solutions to employers and consumers.
We take pride in offering industry-leading customer service, communications, and technology.
Founded in 1989, Navia began as Flex-Plan Services, and over the years has grown into one of the nation’s premier benefit providers.
Navia offers FSA, HSA, HRA, Commuter, Lifestyle, 401K, Benefit Administration, Education, COBRA, and much more.
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Senior Operations Manager overseeing Participant Services to ensure operational excellence and high - quality customer service. Leading a team of managers and driving process improvements in the benefits administration sector.