Hybrid Program Manager, Clinical Trial Operations

Posted 3 weeks ago

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About the role

  • Program Manager overseeing patient recruitment for clinical trials, collaborating with BioPharma clients and stakeholders. Ensure timely delivery and success of patient recruitment initiatives.

Responsibilities

  • Be the primary contact person for our BioPharma clients and internal stakeholders for the patient recruitment programs under your responsibility
  • Be responsible for the onboarding and launch of new programs, including overseeing the development of patient recruitment materials (e.g., clinical trial landing pages with pre-screening questionnaires)
  • Ensure a smooth-running program and insight-driven reporting
  • Keep (financial) oversight of the program and manage all the ongoing activities and communication
  • Create detailed timelines including deliverables, milestones and objectives and ensure that deadlines are being met
  • Develop strong relations and trust with all stakeholders and keep them up to date on the progress of your programs
  • Achieve and maintain high customer satisfaction
  • Develop and advise on solutions to tackle operational issues along with relevant subject matter experts
  • Contribute to improving our patient recruitment and pre-screening processes and strategies
  • Support overall myTomorrows program performance and operations, as needed.

Requirements

  • University degree in Life Sciences/Healthcare (preferred)
  • 2+ years of trial / project management experience within the pharmaceutical industry / CROs
  • Thorough understanding of clinical research and clinical trial patient recruitment
  • Proven ability to manage complex, cross-functional programs with multiple internal and external stakeholders, ensuring timely delivery and budget oversight
  • Experience leading client-facing programs, including managing expectations, communicating progress, and serving as a trusted partner to Sponsors and sites
  • Strong communication and diplomatic skills, with the ability to navigate sensitive situations, balance stakeholder interests, and maintain productive long‑term relationships
  • A commercial mindset, with the ability to understand commercial drivers, track program financials, and contribute to strategic decision‑making
  • Basic understanding of how web pages and search engine ads function, to ensure a smooth collaboration with the Marketing and Product & Engineering teams
  • A good eye for detail; thinking in processes/operations comes natural to you
  • Able to prioritize, analyze issues, optimize processes and find / recommend alternative solutions
  • Excellent verbal and written communication skills in English.

Benefits

  • Impactful work that helps patients gain access to potentially lifesaving treatments.
  • International work environment, scale-up energy and a flat organizational structure that encourages creativity and accountability.
  • Competitive salary, annual performance bonus and an Employee Stock Option Plan.
  • Great career development opportunities in a fast-growing company.
  • Learning and development budget alongside internal knowledge sharing sessions.
  • Attractive pension plan, full premium covered by myTomorrows.
  • Hybrid working model.
  • Policies to support working parents.
  • Healthy lunch at the thriving Amsterdam office.
  • Unlimited access to professional guidance by certified psychologists via OpenUp.
  • Enjoy monthly events hosted by our vibrant Culture Club as well as an annual ‘myTomorrowland’ company-wide celebration!

Job title

Program Manager, Clinical Trial Operations

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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