Clinical Operations Coordinator responsible for enhancing patient care within the home health agency. Overseeing operational tasks and collaborating with interdisciplinary team.
Responsibilities
Responsible for ensuring smooth daily operations and enhancing patient care within the home health agency.
Oversee operational tasks such as order approval, utilization management, regulatory compliance, documentation auditing, staff education, and troubleshooting operational issues.
Collaborate with clinicians to resolve any data integrity issues and ensure corrections are made according to organizational policies.
Formulate and approve care plans, progress notes, and interventions while monitoring patient outcomes and identifying areas for improvement in care delivery.
Stay current on home health regulations, reimbursement guidelines, and industry standards.
Investigate and resolve patient, family, physician, or staff concerns in a timely manner.
Requirements
Minimum of an associate’s degree in nursing field (RN) as a registered nurse from an approved school of nursing.
A minimum of 2 years home health leadership experience or equivalent experience in a clinical or operational role.
Must be able to demonstrate a strong understanding of home health regulations, conditions of participation, reimbursement and industry best practices.
Must have strong working computer skills with basic professional computer software (Microsoft Office suite, Windows, etc.) and the capacity for learning new software systems quickly.
Must have excellent communication, comprehension, and interpersonal skills.
Must hold an active Registered Nurse (RN) license in the state of practice. Home health certification (e.g., CHPN, CCM, or equivalent) is preferred.
Benefits
Exceptional customer service to clients, families, staff, and other stakeholders.
Address inquiries and concerns promptly.
Participate in ongoing educational activities to maintain knowledge and skills in home health care.
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