Functional Consultant specializing in HxGN EAM or IBM Maximo solutions at Atos. Advising clients and implementing maintenance management systems for industrial assets.
About the role
- Child Support Case Processing Consultant supporting the Florida Department of Revenue's Child Support Program. Mentoring team members and resolving case issues for better child support outcomes.
Responsibilities
- Mentoring and training to team members
- Initiating and responding to requests
- Coordinating with internal and external partners
- Researching and resolving case issues
- Gathering information and analyzing case data to determine next steps
- Assisting customers
- Interacting with other states, employers, and other business partners
- Making decisions based on case information and provided documentation
Requirements
- Currently employed with the Florida Department of Revenue.
- Two years of experience conducting research and analyzing information to make decisions.
- Experience coaching, mentoring or training others.
- Two years of experience communicating with customers for the purpose of resolving inquiries.
- One year of Child Support Program experience.
- Relevant education may substitute for the required experience.
Benefits
- Health insurance
- Life insurance
- Tuition waivers
- Paid sick and personal leave
- Paid parental leave
- 10 paid holidays annually
- Retirement savings
- Vision and dental insurance
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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