Hybrid Product Owner

at Lloyds Banking Group

• Job title: Product Owner
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: £61,344 - £68,160 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Halifax, United Kingdom

About the role

• Product Owner overseeing delivery of features and user journeys. Leading strategic releases for facilities management with an emphasis on delivering customer value.

Responsibilities

• The Product Owner has end‑to‑end ownership of delivering features, user journeys, and technology components for new facilities management tooling.
• The role is responsible for leading all aspects of the incremental release of a strategic new tool, ensuring delivery is focused on the highest‑value priorities.
• The primary objective is to deliver meaningful value to customers and stakeholders by guiding the team to focus on what matters most.
• Supports development of Team OKRs and provides product performance and benefits realisation data.
• Defines user-stories at Team level to meet customer needs.
• Works with Customer Journey Manager to analyse user stories for customer journey improvements.
• Provides input into overall Product vision and Product roadmap.
• Prioritises, refines and manages Team Product backlog.
• Accountable for Product change governance (e.g., CMIA / SPFIA) and Business Readiness activities (e.g., training and comms, testing and readiness for implementation) for their respective features, journeys or technology components.

Requirements

• Product Ownership – you own and handle the product backlog through leading cross functional teams to deliver tech changes ensuring quality performance and excellent ongoing service.
• Leadership - Encourage and motivates teams to deliver high-quality outcomes.
• Innovation – deliver an ambitious and innovative approach to deliver colleague products.
• Design Thinking – collaborating with design colleagues and working through problems using design methodologies to deliver exceptional colleague experiences.
• Communication - persuasive storytelling for executives, teams, and colleagues.
• Customer Centricity – promote the value of customer outcomes with your team and peers.
• Technical proficiency – ability to work and collaborate with our suppliers, data and engineering teams on the more technical aspects of the product.
• Performance & Value Realisation - Monitor product performance against OKRs, delivering measurable business value.
• Stakeholder Management – anticipate and mitigate conflict and shape views to gain long-term commitment to current and potential future changes.
• Agile methodologies - minimum 2 years proven experience in applying agile methodologies to optimise innovation development and delivery.
• Experience of working in an agile team and using agile tooling e.g. Jira & Confluence.

Benefits

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies