Hybrid AVP – Digital Content, Customer Experience Capabilities

Posted last month

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About the role

  • Lead global customer engagement and digital content strategy within Digital Human Health. Oversee campaign orchestration and optimize marketing technology stack for a cohesive customer experience.

Responsibilities

  • Lead the global function in Digital Human Health, responsible for designing and executing customer engagement
  • Oversee campaign orchestration, CRM/Veeva systems, omnichannel data standards, and digital/web capabilities
  • Integrate insights and engagement capabilities into brand and field execution
  • Own the strategy and optimization of the marketing technology stack

Requirements

  • Bachelor’s degree in Marketing, Communications, Technology or related field
  • MBA or equivalent preferred
  • 15+ years in digital marketing, omnichannel engagement, or customer experience leadership

Benefits

  • medical, dental, vision healthcare and other insurance benefits (for employee and family)
  • retirement benefits, including 401(k)
  • paid holidays
  • vacation
  • compassionate and sick days

Job title

AVP – Digital Content, Customer Experience Capabilities

Job type

Experience level

Lead

Salary

$276,600 - $435,400 per year

Degree requirement

Bachelor's Degree

Location requirements

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