Global Communications Manager partnering with leaders to execute effective communications strategies. Driving internal engagement across technology groups and supporting strategic priorities with multifaceted campaigns.
About the role
- Corporate Communications Manager shaping storytelling and communications for M&S transformation. Supporting internal and external communications for Retail, People, and D&T functions within a collaborative environment.
Responsibilities
- Deliver corporate communications for Group functions, supporting both internal and external comms for Retail, People, and D&T, aligned to our transformation strategy.
- Create engaging internal communications that build understanding of key initiatives, drive cultural change, and strengthen colleague connection through newsletters, huddles, town halls and live events, internal social platforms and more.
- Develop and activate proactive corporate stories, using media, events, broadcasts and owned channels to drive reputation, trust and visibility of key programmes and successes.
- Lead and support major corporate moments, including the annual retail conference, kick‑off events, leadership presentations, CEO reports, Business Board content and financial calendar storytelling.
- Partner across Corporate Affairs and the business, working with the press office, content teams, leadership groups, Signal AI, journalists and external stakeholders to shape, prepare and deliver impactful communications.
Requirements
- An experienced communications professional (7+ years) with a background in corporate or internal comms within retail or a large, complex organisation.
- A strong storyteller and exceptional writer, able to craft strategic messaging, Q&A, comms plans and narratives for transformation, culture change and performance updates.
- Confident working at pace, comfortable navigating ambiguity, tight deadlines and competing priorities in a fast‑moving environment.
- Experienced in content creation and events, including video, blogs, infographics, internal broadcasts or large‑scale colleague events.
- Media‑savvy, with proven experience handling journalists, supporting leaders for interviews, and engaging effectively with external stakeholders.
Benefits
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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