Global Communications Manager partnering with leaders to execute effective communications strategies. Driving internal engagement across technology groups and supporting strategic priorities with multifaceted campaigns.
About the role
- Communications Supervisor responsible for training and coaching communication specialists to improve performance at Air Methods. Managing communication tasks and ensuring compliance with policies and procedures.
Responsibilities
- Responsible for the training, coaching and development of all communication specialists assigned to their team.
- Manage multiple job duties on a daily basis, to include all communication specialist duties along with assigned quality assurance tasks.
- Facilitate productive use of employee downtime by providing on-going training to their staff.
- Interface with the flight program as a contact source and liaison with the communications center.
- Relay any significant complaint or potential program issues to the Client Services Manager.
- Guide, evaluate and lead Communication Specialist in their daily job duties through ample monitoring and feedback sessions.
- Promote an environment of teamwork and continuous improvement in their assigned staff members.
- Assist in the integrating/transitioning new programs into the communications center.
- Provide support to their assigned region providing excellent customer service with a professional image.
- Participate in the training of new employees and assist the managers in monitoring the progress of the trainee.
- Promote positive communication between Communications Specialists, members of Flight team and outside agencies.
- Implement PAIP procedures and make proper notifications for these events.
- Monitor shift activity and contact necessary on-call person as workload or sick calls dictate.
- Work with the AirCom Operations Manager to champion an environment of teamwork and continuous improvement.
- Complete billing mileage verifications.
- Work closely with the Quality Assurance department to carry out necessary improvements as a result of their feedback and observations.
- Complete annual employee and competency analysis of assigned employees.
- Other Duties as assigned.
Requirements
- High school diploma or general education degree (GED); or one to three years’ related experience and/or training; or equivalent combination of education and experience.
- Bachelor’s degree (B.A or B.S.) preferred
- 1 year management or supervisory experience preferred
- Customer Service experience preferred
- Aviation industry experience preferred
- Ability to be a team player with a professional attitude
- Excellent written and verbal communication
- Excellent organizational skills, detail oriented, ability to prioritize and multi-task and meet deadlines.
- Intermediate Microsoft Suite, including Word, Excel and Outlook required
- EMT, CNA, CMT or pre-hospital equivalent experience preferred
Benefits
- For more information on our industry-leading benefits, please visit our benefits page here.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Senior Communications Strategist for Clayton Homes driving retail communications strategies and aligning organizational initiatives. Lead integrated communication plans and stakeholder engagement across teams in the U.S.
Communications coordinator for Air Methods serving as liaison among flight crews, healthcare providers, and other qualified callers. Managing flight coordination and communication functions.
Communications Manager at Finning Canada with strong journalism skills and leadership experience. Leading communications strategies and storytelling to align workforce and management effectively.
Corporate Communications Manager shaping storytelling and communications for M&S transformation. Supporting internal and external communications for Retail, People, and D&T functions within a collaborative environment.
Head of Communications tasked with shaping narrative for applike group as a leading global Tech entity. Collaborate closely with founders for high - impact communications and press relations.
Communications and Outreach Specialist for UWM creating communication plans for IT services and initiatives. Collaborating with teams to enhance engagement and awareness across campus.
Senior Manager, External Communications managing external communications and media strategies for Lonza Capsugel. Building strong relationships with media and leading impactful PR campaigns.
Brand Communications Coordinator assisting Brand Management team in coordinating social media plans and creative content execution. Engaging with brand awareness initiatives in a hybrid role based in the United States.
Communications Specialist and Team Coordinator at ZEISS managing marketing initiatives and internal operations. Collaborating with global teams to enhance brand communication and internal coordination.