Global Communications Manager partnering with leaders to execute effective communications strategies. Driving internal engagement across technology groups and supporting strategic priorities with multifaceted campaigns.
About the role
- Communications coordinator for Air Methods serving as liaison among flight crews, healthcare providers, and other qualified callers. Managing flight coordination and communication functions.
Responsibilities
- Responsible to serve as a communications coordinator between all customers of Air Methods Communications (AirCom)
- Coordinate all flight coordination information, including computer data entry
- Responsible for flight following from lift off to touch down, following all FAA and company regulations
- Responsible for initial communications of public, private and flight-related calls coming into AirCom
- Responsible for communications between pre-hospital health care providers and the receiving institutions
- Promote communication between Communications Specialists, members of Flight team and outside agencies
- Assist in training new employees
Requirements
- High school diploma or general education degree (GED)
- 1-2 years dispatch experience or experience with medical terminology used by Emergency Medical Technician or CNA
- Ability to present a professional image on the telephone and radio
- Ability to multi-task efficiently, works in a fast-paced environment on multiple projects, and has a strong attention for detail
- Advanced customer service and phone skills
- Excellent written and verbal communication skills
- Ability to be a team player with a professional attitude
- Ability to take and relay reports accurately
- Strong interpersonal skills and a high degree of collaboration at all levels
- Intermediate with Microsoft Office Suite, including Word, Excel, and PowerPoint and Outlook
Benefits
- For more information on our industry-leading benefits, please visit our benefits page here.
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