Qualitätsmanager at regiocom managing quality standards and monitoring in the telecommunications sector. Collaborating with teams to enhance customer satisfaction and performance metrics.
About the role
- Area Manager leading retailers in Bristol/Gloucester for outdoor clothing and equipment company. Focusing on operational excellence and team development to maximize store sales.
Responsibilities
- Driving sales to achieve business budget and profit growth
- To establish and maintain best practice in Customer care
- Build a people Development strategy to support succession
- Support and coach improvement in Visual Merchandising to achieve company standard
- To deliver operational compliance across your stores
- To act as a liaison between our Head Office, building and encouraging relations
- To ensure adherence to company procedure and policy, protecting the company’s assets and brand and build a strong relationship with our people partners
- Build strong relationships with key Head office partners to develop a robust strategy
- To recruit, coach, develop and manage a high performing team to the standard required by Mountain Warehouse
- Visit stores on a regular cycle to ensure consistency leaving a footprint to support actions and target increased visits to reverse under performance
- Constantly looking for opportunities to grow profit by reducing costs
Requirements
- Proven successful track record in delivering service, sales and profit expectations at field level
- A minimum 2 years field management experience, preferably in the Retail or Service Sector- apparel experience would be a huge advantage
- Proven people management, communication and leadership skills
- Demonstrated track record of managing a project such as opening stores successfully and dealing efficiently with issues as they arise
Benefits
- Bonus scheme
- Company Car
- Pension Scheme
- 50% Employee Discount across Mountain Warehouse and Animal
- Twice-yearly uniform allowance
- Employee Referral Incentive
- Employee Assistance Programme
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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