Design Strategist at Motorola Solutions blending design work with customer engagement for user-centered AI solutions. Responsible for creating human-centered design strategies and prototypes while collaborating across disciplines.
Responsibilities
Spearhead the creation of scalable, human-centered design strategies that address critical user needs and achieve business goals.
Plan and lead customer discovery sessions to uncover unmet needs, align stakeholders, and generate actionable insights.
Rapidly translate abstract concepts into tangible prototypes leveraging AI tools, iterating based on feedback from users, customers, and internal teams.
Partner closely with Product, Engineering, Data Science, and Research teams to ensure solutions are feasible, valuable, and ethically responsible.
Present work, ideas, and strategic rationale in a clear and compelling way that inspires action from both technical and non-technical audiences.
Continuously refine and improve our team's design processes, methodologies, and collaborative practices.
Requirements
Bachelor's or Master's degree in HCI, Design, Psychology, Computer Science (with a focus on AI/HCI), or a related field, or equivalent practical experience.
2+ years of experience in product design, service design, or a strategic design role.
A strong portfolio demonstrating both strategic thinking and hands-on design execution.
Demonstrated mastery of planning and facilitating workshops, design sprints, and customer co-creation sessions.
Deep expertise in user-centered design methodologies, systems thinking, and design research.
Exceptional communication and storytelling skills (verbal, written, and visual), with the ability to distill complex information into clear, compelling narratives.
Proficiency with modern design and prototyping tools to rapidly visualize and test ideas.
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