Onsite Mortgage Consultant Supervisor

Posted 4 days ago

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About the role

  • Mortgage Consultant Supervisor managing a regional team of Mortgage Consultants at Morgan Stanley. Overseeing performance, compliance, and relationships within the mortgage sector.

Responsibilities

  • Manage a regional team of Mortgage Consultants.
  • Responsible for daily performance and productivity of the team.
  • Identify operational inefficiencies and suggest process improvements.
  • Act as the escalation point for issues involving Private Bankers and Financial Advisors.
  • Oversee lead management for new loan referrals.
  • Ensure compliance with all policies and regulations.
  • Partner with Complex Directors and Branch Managers to build relationships.
  • Assist in onboarding new employees and support Regional Manager as needed.

Requirements

  • 4-8 years of mortgage experience (Operations and/or Sales).
  • 1-2 years leadership experience.
  • Strong understanding and knowledge of call center operations and best practices.
  • Deep knowledge of mortgage products and non-conforming credit guidelines.
  • Expert level knowledge of credit/underwriting guidelines and credit risk assessment.
  • Established track record of developing and maintaining High Net Worth relationships.
  • Extensive knowledge of consumer lending laws and regulations.
  • Eligibility to register with NMLS as a mortgage loan originator.

Benefits

  • Offer health insurance and comprehensive employee benefits.
  • Flexible work arrangements available.
  • Opportunity for professional development and mentoring.
  • Ample opportunity to move about the business for passionate employees.

Job title

Mortgage Consultant Supervisor

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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