Mortgage Consultant Supervisor managing a regional team of Mortgage Consultants at Morgan Stanley. Overseeing performance, compliance, and relationships within the mortgage sector.
Responsibilities
Manage a regional team of Mortgage Consultants.
Responsible for daily performance and productivity of the team.
Identify operational inefficiencies and suggest process improvements.
Act as the escalation point for issues involving Private Bankers and Financial Advisors.
Oversee lead management for new loan referrals.
Ensure compliance with all policies and regulations.
Partner with Complex Directors and Branch Managers to build relationships.
Assist in onboarding new employees and support Regional Manager as needed.
Requirements
4-8 years of mortgage experience (Operations and/or Sales).
1-2 years leadership experience.
Strong understanding and knowledge of call center operations and best practices.
Deep knowledge of mortgage products and non-conforming credit guidelines.
Expert level knowledge of credit/underwriting guidelines and credit risk assessment.
Established track record of developing and maintaining High Net Worth relationships.
Extensive knowledge of consumer lending laws and regulations.
Eligibility to register with NMLS as a mortgage loan originator.
Benefits
Offer health insurance and comprehensive employee benefits.
Flexible work arrangements available.
Opportunity for professional development and mentoring.
Ample opportunity to move about the business for passionate employees.
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