Payroll Analyst supporting payroll operations and system enhancements at Old Republic Title. Serving as a subject matter expert for UKG BI reporting, payroll system upgrades, and process improvement initiatives.
About the role
- Systems Analyst optimizing applications and improving healthcare workflows at Montage Health. Collaborating with users and vendors while leading small projects in a hybrid role.
Responsibilities
- Utilize technical background and subject matter expertise to build, enhance, and support assigned applications.
- Serve as a resource in promoting the understanding, integration, and application of information technology in healthcare settings and workflows.
- Develop and maintain an understanding of clinical, technical, and operational workflows to properly optimize assigned applications.
- Provide support to end users while overseeing software implementations, updates, new version releases, and documentation of project issues along with resolutions.
- Develop strategies for change management, system performance improvement, testing, validation, and maintenance of assigned applications.
- Complete testing and workflow validation of assigned applications and modifications before implementation into all environments.
- Guide system users in evaluating their processes to define, simplify, and automate the activities comprising each process.
- Collaborate with end users and vendors to troubleshoot and resolve technical problems.
- Maintain focus on customer service and responsiveness.
- Generate reports and provide excellent communication both written and verbal.
- Follow HIT standard operating procedures, policies, and use organizational standard templates.
- Must be detail-oriented, organized, and effectively lead small projects.
- Participate in on call coverage rotation as assigned.
Requirements
- Previous work as a systems analyst.
- Enterprise application support and experience troubleshooting software.
- Knowledge of clinical and/or business workflows.
- Experience with application configuration tools to support clinical or business systems.
- Strong organizational and time management skills with the ability to effectively prioritize and execute multiple tasks in a high-pressure environment.
- Detail oriented with a desire and ability to learn quickly.
- Ability to work productively in teams and independently.
- Self-motivated and flexible to accommodate changes in clinical and business strategies.
- Excellent verbal and written communication skills.
- Customer-service oriented with strong interpersonal skills and the ability to communicate effectively with all levels of staff.
- Working knowledge of Microsoft Office products (Word, Excel, Visio).
- IT issue tracking software or "ticketing" systems (e.g., Service Now).
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HÖ
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