IT Network Engineer providing tiered networking support and data center management at Liebherr USA. Troubleshooting network - related issues and maintaining IT infrastructure in Tupelo, MS.
About the role
- Network Administrator managing and maintaining network infrastructure at Moneris. Configuring hardware and ensuring stable performance of systems within the organization.
Responsibilities
- Deploy and configure network hardware from Palo Alto, Cisco and BIG-IP (firewalls, load balancers, routers, switches, wireless access points, etc.).
- Manage local area networks (LAN), wide area networks (WAN) and related infrastructure.
- Responsible for handling operational support requests, including service and change requests, incident investigations, corrective actions, troubleshooting and monitoring of network services, LAN/WAN connectivity and the data center.
- Provide on-call support on a rotating schedule to support critical production systems 24/7.
- Participate in projects, including the design, implementation, installation and configuration of network infrastructure systems.
- Continuously monitor network performance to ensure stability and rapidly resolve issues.
- Conduct regular network security audits and enforce compliance with security policies.
- Plan and execute hardware and software upgrades and patches required to maintain optimal network performance.
- Maintain detailed network documentation for all configurations, procedures and hardware inventories.
- Document troubleshooting steps and network changes.
- Work closely with IT teams, vendors and other departments to ensure the network meets the organization’s needs.
- Perform regular network traffic analysis and performance measurements.
- Identify potential bottlenecks, optimize network performance and recommend improvements.
Requirements
- Bachelor’s degree required or equivalent professional experience.
- Minimum of 4 years of experience in firewall administration, design and management (Palo Alto, Juniper, etc.).
- Cisco CCNA certification required.
- Strong skills in networking, design, administration, implementation, monitoring, support and automation.
- Proven ability to manage complex network systems and multisite network infrastructures.
- Strong project management skills and experience communicating progress with colleagues, partners, and both technical and non-technical stakeholders.
- Strong knowledge of payment systems and merchant acquiring operations.
Benefits
- Comprehensive total compensation program, including bonuses, flexible benefits starting on day one, and a Health Spending Account (HSA) or Personal Spending Account (PSA), your choice.
- RRSP with employer contributions and a defined contribution pension plan.
- Learning and development programs and resources, including unlimited free access to Coursera and a training assistance program.
- Holistic approach to wellbeing with an Employee Assistance Program (EAP) for you and your family, 24/7 access to virtual medical care, wellness events and a supportive workplace culture.
- A work environment that values diversity, equity and inclusion (DEI) through Employee Inclusion Groups (EIGs), mentoring, DEI training and workshops, educational events, and multiple internal resources such as a DEI website and newsletter.
- Office closures during the holidays and company-wide paid personal days (including religious, personal and volunteer days).
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