Sales Center Manager managing store operations and leading personnel at Dal-Tile. Focusing on revenue achievement and enhancing customer relations within the store.
Responsibilities
Responsible for managing store operations and personnel
Achieves revenue, budget and other business objectives
Develops business relationships with key customers
Clearly defines goals and objectives for SSC personnel
Provides leadership and direction in pursuit of store objectives
Communicates closely with customers to maximize market penetration
Develops and implements strategic plans
Analyzes and controls expenditures to conform to budgetary requirements
Manages store metrics and ensures performance
Ensures compliance with Human Resource policies
Performs other related duties as required.
Requirements
HS diploma and 5+ years relevant sales experience required
Bachelor’s degree in Business or related field and 1+ years of relevant sales experience
4 years prior selling experience
Prior customer service experience is a plus
Minimum 2 years previous management experience
Strong interpersonal skills, excellent written and verbal communication skills
Analytical aptitude; time management and organizational skills
Proven training, teamwork, and leadership skills
Ability to "multi-task"
Demonstrated follow-up and follow-through skills
Must be proficient in MS Word, Excel, and PowerPoint
Must be Dal-Tile certified to operate powered industrial trucks.
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