Sales Center Manager overseeing store operations for Dal-Tile, a leading tile manufacturer. Responsible for achieving business objectives, developing customer relationships, and managing a team.
Responsibilities
Managing store operations and personnel to ensure compliance with company policies and procedures.
Achieving revenue, budget, and business objectives for each fiscal year.
Developing business relationships with key customers within the store coverage area.
Clearly defining goals and objectives for SSC personnel to measure performance.
Providing leadership and direction to store employees.
Communicating with customers to maximize market penetration and margin potential.
Developing strategic plans to accommodate corporate goals.
Advising customers on product selection, pricing, and sales volume.
Analyzing sales reports showing sales volume and profit loss.
Ensuring prudent credit transactions and managing account collections.
Participating in the planning process by providing accurate sales forecasts.
Training, leading, and developing associates in customer service and operational duties.
Requirements
HS diploma and 5+ years relevant sales experience required OR
Bachelor’s degree in Business or related field and 1+ years of relevant sales experience.
4 years prior selling experience.
Minimum 2 years previous management experience.
Strong interpersonal skills
Excellent written and verbal communication skills.
Analytical aptitude; time management and organizational skills.
Proven training, teamwork, and leadership skills.
Ability to “multi-task.”
Must be proficient in MS Word, Excel, and PowerPoint.
Must be Dal-Tile certified to operate powered industrial trucks.
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