Field Claims Adjuster in a hybrid role at ClaimsPro supporting claims in Prince Albert area. Actively adjusting claims and ensuring business development opportunities are maximized.
About the role
- Claims Examiner responsible for managing client claims and collaborating with stakeholders at Marsh McLennan Agency. Providing exceptional customer service and ensuring timely claims processing.
Responsibilities
- Managing and resolving claims
- Providing exceptional customer service
- Collaborating with various stakeholders to ensure timely and accurate claims processing
Requirements
- Proficient in managing client claims through thorough investigation, interpretation of coverage, and education on risk solutions, while effectively advocating for clients
- Skilled in leading claim reviews and educating clients and teams on best practices, with a strong ability to participate in client meetings to deliver tailored claims management services
- Adept at collaborating with internal teams to develop and implement customized service strategies, fostering strong relationships, analyzing insurance needs, and ensuring timely execution of service plans to achieve measurable value and efficiency
- Experienced in following client service workflows, utilizing internal resources for enhanced efficiency, maintaining accurate client files, and ensuring data completeness by consistently meeting timelines and quality standards
- 5+ years of experience in claims handling within an agency or insurance carrier (preferred)
- BS/BA in Business, Insurance or related field (preferred)
- AIC, SCLA or other related professional designation (preferred)
- Advanced proficiency in Microsoft Office Suite (preferred)
Benefits
- Medical, dental, vision, 401K benefits and more
- The flexibility to work at home or an office, based on your discretion and schedule
- Start with 20 days of paid time off
- A paid day off to volunteer and company-organized volunteer events
- Up to $1,000 per year in matching charitable donations
- Up to $750 per year in wellness rewards
- All the nitro cold brew coffee and sparkling water you can drink
- A company-wide mentality that you can never appreciate your co-workers too much
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