Senior Associate enhancing software solutions in MLT's Technology Team. Collaborating on Salesforce integrations, platform scaling, and system maintenance to support leadership cultivation.
Responsibilities
Proactively identify and recommend enhancements to existing software solutions, leveraging analytics, user/stakeholder feedback, and cross-team input
Document and present proposals in Jira, and own enhancements from requirements gathering through approval and implementation
Collaborate with Product and Engineering to ensure recommendations align with organizational goals
Play a key role in defining direction and executing the implementation of API integrations for new platforms, ensuring seamless connectivity with front-end applications, third-party systems, and Salesforce CRM
Support and occasionally guide Systems Analysts in Production Operations Support across multiple technology platforms, helping troubleshoot complex issues
Participate in the design, development, and ongoing maintenance of scalable and sustainable software solutions with increasing autonomy
Write clean, maintainable, and scalable code using modern software development practices, with strong expertise in Salesforce Apex preferred
Demonstrate use of SDLC best practices including structured testing, source control, and release management, while actively keeping abreast of evolving platform features and maintaining an Agile, collaborative approach to development
Troubleshoot and resolve advanced issues related to Salesforce functionality, integrations, and data integrity, escalating as appropriate
Develop and maintain comprehensive technical documentation for Salesforce configurations, customizations, and integrations to support knowledge sharing and continuity
Actively contribute to Agile/Scrum development processes, including sprint planning, daily stand-ups, retrospectives, and providing accurate effort estimates
Mentor or provide guidance to more junior team members when appropriate
Perform other duties as assigned
Requirements
Bachelor’s degree in Computer Science or a related technical field required
2-3 years of progressive experience in software development, platform support, or systems integration
Hands-on experience with Salesforce data flows and Apex coding required
Knowledge of modern software development languages and best practices
Proficiency with API development and integration desired
Experience customizing and configuring the Salesforce platform, including security settings, user roles, profiles, workflows, validation rules, and process automation
An understanding of a range of enterprise platforms and how they work (e.g., Salesforce, HubSpot, SurveyMonkey Apply, Canvas LMS, Symplicity, Avature)
Ability to problem-solve and troubleshoot complex technical and data-related issues
Written and verbal communication skills, including the ability to communicate technical information to non-technical audiences
Demonstrated experience with API integrations, Java development, OOP (can be an undergraduate project, real-world experience or independent project)
Salesforce Developer Platform I Cert - highly preferred
Salesforce Developer Platform II Cert - This will set you apart!
Benefits
Access to LinkedIn Learning, Harvard Business Review, and MLT-hosted sessions to grow your skills and expand your network
Team retreats, employee recognition, and Employee Affinity Groups (EAGs) that celebrate our wins and deepen community
Opportunities to connect through virtual socials, fireside chats, and coffee chats
Use of AI-driven tools and cutting-edge technology to bring bold ideas to life
Work Together Wednesdays dedicated to team collaboration, brainstorming, and alignment
15+ days of paid time off annually, plus 10 paid holidays
Early wrap-ups on Summer Fridays so you can enjoy more daylight and downtime
Focus Fridays dedicated to deep work, self-reflection, and personal development
Wellness sessions with colleagues to build mental health resilience and manage stress
Hybrid or remote roles designed to give you the flexibility needed to do your best work
In-person collaboration opportunities, such as retreats, local gatherings, and flexible modern workspaces that reduce isolation and build community
High-quality shared workspaces designed to foster collaboration, creativity, and connection
Seamless digital tools and platforms designed to keep you connected, focused, and supported regardless of location
Wellness resources designed to support your mental, physical, and emotional well-being
Access to exclusive perks and discounts on travel, entertainment, and everyday essentials through MLT’s employee benefits platform
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