You support the sales team in negotiations and manage the contract lifecycle (MSA, SOW, NDA): drafting/adapting SOWs, managing versions and signatures, maintaining the obligations register, and handling renewals, with legal support as needed.
You standardize the templates in use and implement tracking and automation processes (reminders, deadlines, renewals).
You design and deploy dashboards and ensure data consistency to inform the team on billable hours, the sales cycle, and, more broadly, all activities that influence revenue and finance.
You support responses to requests for proposals (RFPs): response planning, section allocation, version control, editorial consistency, and compliance.
You analyze project profitability to advise the sales team on pricing and contract terms.
You ensure operational rigor (traceability, templates) and timesheet quality to measure project progress and maximize tax credits (CDAE IA, RSDE).
You own end-to-end billing (preparation, supporting documents, sending, follow-up), conduct structured collections to reduce payment delays, and qualify clients (credit checks) while ensuring payment commitments.
You contribute to monthly financial analyses (revenue reconciliation, WIP, revenue recognition for services/retainers/SaaS, and budget reconciliations) and support continuous improvement and audits.
Requirements
Minimum 4 years of relevant experience in business operations, revenue operations, or business intelligence within a technology organization (digital solutions, professional services, consulting, or agencies).
Proficiency in French and English to work with contracts, RFPs, and client communications.
Experience with artificial intelligence tools.
Comfortable with business intelligence/data modeling tools (e.g., Zoho Analytics, Tableau, etc.).
Demonstrated rigor, organization, and autonomy; results-oriented with strong analytical skills and sustained attention to data quality and compliance.
Ability to work across diverse operational topics and to quickly learn new tools and processes.
Understanding of basic accounting and financial principles.
Comfortable with contractual frameworks (MSA, SOW, NDA).
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