Operations Manager focusing on operational leadership within Snorkel's AI expert community. Overseeing the lifecycle strategy and partnering across teams to drive initiatives forward.
Responsibilities
Partner across the EC Experience team to help operationalize the EC Lifecycle strategy and support key strategic priorities
Own and drive key operational initiatives and cross-functional programs from planning through execution
Track progress against goals, proactively identifying risks, dependencies, and blockers and helping coordinate solutions
Support decision-making by developing analyses and structured insights that inform prioritization and trade-offs
Take ownership of ambiguous operational problems by structuring analyses, developing recommendations, and driving implementation
Act as a cross-functional connector across Delivery, Product, Engineering, Supply, Marketing, and Analytics to ensure alignment and effective execution
Requirements
3+ years of experience in operations, project management, or related roles in a fast-paced environment
Proven track record of building and optimizing operational processes from the ground up
Strong analytical and problem-solving skills with experience creating queries and extracting insights from data
Excellent project and/or program management abilities with attention to detail and follow-through
Strong communication skills (written, verbal, and visual), and ability to work effectively with cross-functional teams
Prior experience working with engineering and product teams
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