About the role

  • Process Automation Lead overseeing academic workflow automation within the IT department. Focus on improving system-driven processes for admissions, certifications, and compliance enhancements.

Responsibilities

  • Own the end-to-end lifecycle, requirements gathering, analysis, design, configuration, implementation, monitoring, and continuous improvement of system-driven business process optimizations and automations across academic workflows
  • Work in close partnership with academic and operational process owners, engaging directly with the teams responsible for existing workflows
  • Translate human-led processes into well-designed, system-enabled workflows
  • Operationalize agreed workflow solutions
  • Establish monitoring/alerting and capacity planning
  • Embed security-by-design and privacy-by-design (POPIA) across the lifecycle
  • Partner effectively with IT to design and implement solutions
  • Model and promote Care, Strive, Learn, Real

Requirements

  • 3 to 5+ years in business/process analysis and enterprise workflow automation delivery
  • Proven track record with Power Automate, connectors/custom connectors, API integrations, Power Apps, SharePoint, SQL and Azure DevOps
  • Integration experience with Dynamics 365 and line-of-business systems, including patterns to prevent redundant updates
  • Copilot experience
  • Proven ability to translate business requirements into a technical solution
  • Strong stakeholder engagement and documentation skills; comfortable translating between academic leaders, IT and project teams
  • Bachelor’s in Information Systems, Computer Science, Engineering or related field (or equivalent experience)
  • Certifications (preferred): Power Platform (PL-900/PL-400), Azure (AZ-900/AZ-204), Dynamics 365.

Benefits

  • None specified

Job title

Process Automation Lead

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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