Business Analyst (Customer Insight) providing analytical support for business operations. Enhancing customer experience by linking operational efficiency to outcomes with actionable insights.
Responsibilities
Packs d'examen de performance - Matériel d'examen trimestriel/mensuel
Cadres KPI - Liens entre l'efficacité opérationnelle et les résultats clients
Analyse des causes profondes et des tendances - Analyse approfondie des points de douleur des clients
Requirements
3 ans d'expérience dans un rôle analytique ou de soutien aux affaires
Connaissance analytique et compétence Excel élevées
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