Senior Product Manager leading the evolution of payment routing and platform integration capabilities. Collaborating with various teams to maximize payment success at Caesars Digital.
MT
Hybrid Senior Consultant, Product Management – ISG Lab Services and Operations
Posted 17 hours ago
About the role
- Senior Product Manager for ISG Lab Services and Operations at Dell Technologies. Leading product management initiatives and collaborating with cross-functional teams to enhance service delivery.
Responsibilities
- Help define and build the Product Management function within ISG Lab Services and Operations, including frameworks, processes, and tools
- Partner with engineering, operations, and leadership to develop and maintain service capabilities, roadmaps, and performance metrics
- Own the full lifecycle and scope of services — from ideation and development to launch, adoption, and retirement – and champion continuous improvement of the user experience
- Drive prioritization and investment decisions based on stakeholder assessments, business value, technical feasibility, and user impact
- Curate and manage service backlogs, ensuring clear prioritization and alignment with strategic goals, as well as value propositions, SLAs, onboarding materials, and service catalogs
Requirements
- 15+ years of experience in Product Management
- Solid foundational knowledge of Cybersecurity, Networking, and Data Architectures
- Experience working with cross-functional teams in engineering, infrastructure, and operations
- Demonstrated experience working in Agile Scrum @ Scale environments, including backlog management and prioritization
- Excellent communication, stakeholder management, and strategic planning skills
- Bachelor’s or related experience
- Strong understanding of Labs and Datacenter operations
- Technical background or hands-on experience in one or more of the service domains (Network, Security, Data, Labs)
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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