Quality Assurance Manager in a UK IT Consultancy ensuring compliance with project management practices. Coaching teams while analyzing quality performance and managing client relationships.
Responsibilities
Explain and support projects in implementing the processes and project management practices defined in the Group Delivery Framework.
Provide visibility to Technical Directors on the Group Delivery Framework compliance through Group Delivery Framework assessment
Ensure that internal / external NC or recurring problems are monitored
Participate in root cause analysis of issues encountered on projects by providing methodological support and ensuring effective resolution
Analyse overall quality performance and prepare regular reports for the relevant stakeholders
Act as the primary liaison between the customer quality representatives and internal Group teams for all quality-related matters.
Contribute to the implementation of solutions validated by the Technical Department to harmonize project management practices within a technical/client scope.
Raise alerts when necessary.
Requirements
The ideal candidate will possess a proactive/resilient mindset.
Minimum 8 years of experience in Quality, either as a Quality Assurance Officer or Project Management.
The Ideal candidate should also be a people person, with strong communication & Presentation skills.
Technical Skills: Knowledge ISO9001, AS9100.
Demonstrated experience: Root Cause analysis, ISO9001 audit, change management.
The Candidate should also possess a desire to grow within the role as well as the company.
This role will require you to have or be willing to go through Security Clearance.
Benefits
Autonomy to develop and grow your skills and experience.
Be part of exciting project work that is making a difference in society.
Strong, inspiring and thought-provoking leadership.
A supportive and collaborative environment.
Development access to LinkedIn Learning, a management development programme and training
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