Solutions Consultant improving technical sales motion and customer solutioning at a fintech API company. Engaging early in high-priority deals with technical discovery and solutioning.
Responsibilities
Join high-priority deals early (often call 1–2) as the technical partner to the AE; lead technical discovery and solutioning.
Translate customer architecture, constraints, and goals into a clear proposed approach (integration plan, sequencing, risks, and tradeoffs).
Improve technical sales velocity by tightening the cycle from discovery → solutioning → terms with crisp technical alignment and next steps.
Occasionally support post-sale solutioning and expansion: participate in customer roadmap conversations, propose new use cases, and accelerate adoption.
Build solutions playbooks for Discovery and reference architecture to embed a repeatable solutions motion across pre and post sales:
Create and maintain a lightweight knowledge base / product catalog
Partner closely with AEs, CS, TIEs, and Product to surface recurring issues, improve enablement, and feed product learnings back into roadmap decisions.
Requirements
5+ years experience in technical Solutioning in a pre-sales environment
Strong technical foundation (CS preferred; STEM/engineering/math/physics acceptable with clear technical depth)
Prior experience working with APIs (selling, implementing, supporting, or solutioning).
Demonstrated critical thinking: you consistently get behind the question and give answers that match the underlying need.
Comfortable operating in both pre-sales and post-sales contexts; you can shift between solution design and customer enablement.
High ownership and speed: you ramp quickly, contribute actively on calls, and produce durable assets (playbooks, guides, demos) that reduce future load.
Comfortable in a startup environment with ambiguous processes and evolving org structure.
Extra Awesome:
Experience at API-first fintech/infra companies (e.g., Plaid, Stripe) or similarly technical SaaS (observability/data platforms like Datadog).
Experience selling/solutioning into lenders, fintechs, or complex enterprise buyers.
Experience building technical champions within customer orgs and partnering deeply with engineering/product teams.
History of creating technical enablement content and reusable solution frameworks.
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