Store Operations Manager overseeing warehouse and store operations for wholesale distribution at Metcash. Leading teams and driving operational excellence in Bendigo.
Responsibilities
Lead daily store and warehouse operations, ensuring accurate and on‑time dispatch and high DIFOT performance.
Oversee receiving, stock integrity, replenishment, and promotional execution.
Coach, develop, and support supervisors and operational team members.
Drive a strong safety culture and ensure compliance with WHS, COR, Food Safety, and HACCP requirements.
Build positive relationships with customers, suppliers, transport partners, and internal teams.
Support achievement of financial targets, operational efficiencies, and continuous improvement initiatives.
Requirements
Experience in a similar role with excellent knowledge of wholesale / retail, Supermarkets operations within grocery /Confectionery or Hospitality (Supermarkets, Foodservice & Liquor) industry
Ability to lead teams, coach supervisors, and manage performance
Strong understanding of safety compliance (WHS, COR, Food Safety, HACCP)
Excellent communication and relationship‑building skills
Operational knowledge, including warehouse/dispatch processes and WMS systems
Commercial acumen, forecasting and planning capability, and problem‑solving skills
Benefits
Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
Career Growth: Endless learning and development opportunities
Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
Inclusive Culture: Bronze Employer for LGBTQ Inclusion
Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
Mental Health: Gold accreditation by Mental Health Australia
Flexibility: Flex Ready and Family Friendly Workplace accredited
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