Senior Complaints Operations Manager leading strategic direction for complaints department at Lendable. Overseeing a high - performance team while ensuring regulatory compliance and operational excellence in fintech.
About the role
- Physical Operations Digital Modeler at Ford creating automotive design surface models. Integrating engineering requirements and collaborating with teams to ensure model quality and feasibility.
Responsibilities
- Concept/Class A Surface Generation: Create 3D concept and/or Class A & B side surface data from 2D sketches, scan data, production data, and verbal direction from designers, modelers, prototype, DTO, and fabrication. Utilizing Alias/SubD/Catia/Vred
- Develop intricate surfaces up to Class A quality, incorporating first flanges and fillets, to support both physical clay/hardboard/fabrication and digital model development processes.
- Feasibility Integration: Expertly integrate crucial feasibility requirements including engineering, aero, manufacturing, package, and architectural constraints directly into surface and parts data for physical models.
- Cross-Functional Collaboration: Interface seamlessly with program, operations teams and downstream activities to enhance surface and part development from initial design intent through to final data and verification release.
- Problem Solving and Resolution: Develop creative solutions to complex engineering, manufacturing, and design challenges. Lead digital/AR/VR reviews to drive resolution of surface data issues.
- Data Management and Progression: Manage digital library to archive the progression of design, prototype, assemblies and armatures. Manage B side and part data for physical builds for design and prototype.
- Quality Assurance: Diligently follow design critique sheet processes and perform zebra stripe analysis, incorporating feedback to ensure superior surface and part quality. Liaise with design, digital modeling and DTO to compile information necessary for model, prototype development.
- Monitor modifications for existing armature, part data, glamor, protype, I/O, and design physical builds.
Requirements
- 3D Surface Modelling Expertise: Minimum 5 years of proven experience in developing 3D surface models, specifically utilizing Alias and/or ICEM Surf.
- Automotive Feasibility Knowledge: Demonstrated working knowledge and application of engineering and manufacturing feasibility criteria relative to the design of automotive exterior and interior systems.
- 3D Surfacing Proficiency: Strong technical skills in surfacing tools, including Alias and ICEM Surf.
- Visualization Tools Proficiency: Proficiency with Visualization Tools such as VRED.
- Software Adaptability: Ability to learn new 3D software packages quickly.
- CAD Software Familiarity: Basic knowledge of CATIA V5 and/or 3DX.
- End-to-End Surface Development Process: Thorough working knowledge of the complete surface development process, from design conception and production release, for both exterior and interior components.
- Data Management Tools: Experience with Data Management and Progression Tools (e.g., Teamcenter, 3DX, Reference Manager, etc.).
Benefits
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time
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