Hybrid Product Manager – AI & Data Science

at Meltwater

• Job title: Product Manager – AI & Data Science
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Cape Town, South Africa

About the role

• Product Manager driving Meltwater’s next-generation AI enrichment capabilities. Collaborating closely with product leads and data scientists to translate developments into customer value.

Responsibilities

• Help define and prioritize enrichment improvements based on product strategy and customer impact
• Translate model capabilities into product value by understanding where enrichment quality matters most in customer workflows
• Collaborate with Data Scientists to turn experiments and research findings into clear product iteration plans
• Monitor quality and usage: Design and maintain dashboards and evaluation frameworks that track performance, adoption, and impact
• Support rollouts and internal understanding through clear documentation, release notes, and internal enablement for teams that rely on enrichment outputs

Requirements

• 4+ years of experience in Product, Data, or Applied ML/NLP roles working with structured data or enrichment models
• Strong customer-centric mindset: You care how models perform in real workflows, not just in benchmark tests
• Ability to turn complexity into clarity: You can turn abstract or technical concepts into clear product decisions and requirements
• Collaboration & coordination strengths: You work effectively across Data Science, Engineering, and customer-facing Product Managers - aligning priorities and enabling others to build value on top of the platform
• Awareness of the evolving AI landscape: You stay informed about LLMs and enrichment techniques and can distinguish practical value from hype
• Analytical and evaluation fluency: You are comfortable evaluating model performance and making trade-offs on quality, coverage, and scalability
• Clear communication and narrative framing: You can explain why improvements matter, not just how they work, to stakeholders across product, GTM, and engineering
• Nice to Have Experience with NLP tasks like sentiment, entity extraction, or classification
• Exposure to LLM evaluation or prompt design
• Experience working with multilingual datasets
• Familiarity with media intelligence, social listening, or analytics platforms

Benefits

• Enjoy flexible paid time off options for enhanced work-life balance
• Meltwater demonstrates a commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters
• Energetic work environment with a hybrid work style, providing the balance you need
• Benefit from our family leave program, which grows with your tenure at Meltwater
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career