Senior Account Manager overseeing strategic accounts at JOIN, a recruitment SaaS company. Driving customer growth through tailored solutions and consultative sales approach.
About the role
- Account Manager responsible for managing and growing SaaS customer accounts at Meltwater. Collaborating with Customer Success and Renewals teams to drive customer retention and satisfaction.
Responsibilities
- Manage, renew, and foster growth within assigned accounts
- Focus on driving sustainable, long-term growth while overseeing renewals
- Develop customized account plans and strategies for customer retention
- Identify and pursue expansion opportunities within accounts
- Collaborate closely with the Customer Success team
- Partner with Renewals Representatives for robust account retention
- Cultivate and nurture strong relationships with key stakeholders
- Monitor customer usage patterns to inform strategic renewal approaches
- Implement proactive sales processes during renewal negotiations
Requirements
- Bachelor's degree or higher preferred
- 1 - 3 years tenure in account management desired
- Strong strategic thinking and execution capabilities
- Ability to develop effective account plans and strategies
- Proactive approach to identifying and driving expansion opportunities
- Refined communication and collaboration abilities
- Results-oriented mindset with a focus on achieving growth targets
- Excellent written and verbal communication skills in Dutch and English
- Ability to legally work in the country of hire
Benefits
- Flexible paid time off options for enhanced work-life balance
- 8% holiday allowance on total earnings, encompassing bonuses and commissions
- Reduced gym membership fees
- Complimentary CalmApp subscription
- Family leave program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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