Assistant Project Manager supporting Project Manager in managing HVAC project lifecycle. Engaging in budgeting, subcontractor management, and ensuring project timelines and codes are met.
About the role
- Integrations Project Coordinator for MealSuite, overseeing customer integrations for foodservice technology. Collaborating with teams to ensure seamless delivery of software integrations and support.
Responsibilities
- Own the end-to-end coordination of integrations projects (interfaces, SSO, POS, and accounting exports) in partnership with the Integrations and Implementation teams.
- Maintain real-time project plans and dashboards, tracking timelines, milestones, dependencies, risks, and deliverables while proactively escalating blockers.
- Manage project intake, prioritization, scheduling, and change requests; support capacity planning and resource allocation for the Integrations team.
- Serve as the primary coordination point between customers and internal teams—facilitating kickoffs, requirements validation, technical discussions, UAT, and go-live activities, while ensuring clear communication and documentation throughout the implementation lifecycle.
Requirements
- 1+ years of experience supporting customer implementations and/or onboarding projects in a SaaS environment.
- Basic working knowledge of software integrations; experience working with complex products is strongly preferred.
- Proficiency with Microsoft Office and related productivity tools; familiarity with project tracking or collaboration tools is a plus.
- Strong organizational skills with exceptional attention to detail, time management, and the ability to juggle multiple priorities.
- Excellent written and verbal communication skills, strong interpersonal abilities, and an empathetic, customer-first mindset.
- Ability to thrive in a collaborative, fast-moving environment.
- Willingness to travel occasionally; valid passport with no travel restrictions (Canada/USA; Vietnam if required).
Benefits
- Unlimited paid time off
- Retirement savings support – we invest in your future with RRSP/401(k) matching at 100% up to 3%
- Health benefits – this includes day one medical, dental, and vision options, life & disability insurance, & paid maternity and parental leave
- Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer
- Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing
- Participation in our equity program – we’d love for you to share in MealSuite's success as we continue to grow!
- Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals.
- Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values.
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