Hybrid Customer Account Analyst

Posted 4 hours ago

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About the role

  • Customer Account Analyst serving as the point of contact for payments and travel inquiries in the US Oncology Network. Analyzing data for process improvements and collaborating with finance teams.

Responsibilities

  • Serve as the Customer Service point of contact for inquiries related to payments and travel
  • Leverage data for process improvements and automate workflows
  • Partner with outsourcing provider for escalations
  • Communicate effectively with senior leaders and collaborate with finance teams
  • Maintain compliance with SOX requirements

Requirements

  • Degree or equivalent
  • 2+ years of relevant experience
  • Proven experience in automating processes
  • Strong understanding of financial processes
  • Intermediate proficiency with Excel
  • Experience in data-driven root cause analysis

Benefits

  • Competitive compensation package
  • Health insurance
  • 401(k) matching
  • Flexible working hours
  • Paid time off
  • Professional growth opportunities

Job title

Customer Account Analyst

Job type

Experience level

JuniorMid level

Salary

$65,000 - $71,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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