About the role

Manage administrative tasks for nonjudicial foreclosure process at legal firm. Draft documents, field calls, support attorneys in a high-volume environment.

Responsibilities

Job entails managing all administrative tasks associated with the legal process of the nonjudicial foreclosure process.
Drafting, preparing, and formatting memoranda, correspondence, advertisements/postings, deeds, assignments, and various other legal documents.
Ensuring the effective and timely delivery of outgoing mail, messenger deliveries, overnight deliveries, and facsimiles.
Fielding calls from borrowers, clients, courts, and other outside parties in a courteous and effective manner.
Ensuring timely, courteous, and thorough responses to a heavy volume of email correspondence.
Developing and maintaining congenial relationships with business associates and clients.
Consistently and accurately updating the firm’s internal case management system, as well as all client systems.
Reviewing title reports and recorded documents.
Providing exceptional customer service to clients at every level of interaction.
Proofreading the legal documents as required.
Providing support to attorneys in a high volume, time sensitive atmosphere.
Providing regular and timely client status updates, as well as continual follow-up on outstanding documents and or services.
Coordination with title contacts to complete outstanding tasks such as recordings and retrieval of missing documents.
Assisting with check down of closed, active, and hold files including forwarding invoices of foreclosures fees and costs, creating chronologies, and retrieving documents.
Performing other duties and responsibilities as needed.

Minimum associate degree, Paralegal Certificate, or at least 2 years of experience as a legal assistant.
Default law firm experience is preferred, but not required.
Must have excellent verbal and written communication skills.
Must be committed to providing exceptional customer service.
Ability to communicate courteously and effectively with borrowers, clients, attorneys, other internal employees, and outside parties.
Must be able to work with others in a congenial and team-oriented manner.
Must possess exceptional organizational skills; the position requires the ability to multi-task and be adaptable to continual change.
Ability to read and write at a high level for proof reading and editing purposes.
High-level proficiency in MS Office suite.
Proficiency in internet research activities.
Familiarity with case and document management software.
Experience with client systems such as ICE/BKFS, Clairfire, Tempo, Vendorscape and others is preferred.
Good understanding of the legal process surrounding foreclosure preferred.
Experience with review of title reports and identifying chain of title issues preferred.
Ability to proficiently operate computer, fax machine, scanner, photocopier, typewriter, and telephone is required.