Paid Performance Manager overseeing performance excellence in paid search for a leading fashion retailer. Managing PPC campaigns and guiding direct reports to achieve client objectives.
About the role
- Lead production support for Loyalty & Pricing applications and customer experience applications in Pakistan. Manage team and ensure quality and compliance controls in service delivery.
Responsibilities
- Manage and lead the production support & delivery for the Loyalty & Pricing applications
- Manage and lead the production support & delivery for customer experience applications such as chatbot, IVR
- Lead the production Support function at technology COV locations including testing & overseeing quality and compliance controls
- Develop and execute support strategy of technology by achieving objectives and goals
Requirements
- 24x7 support and managing the Loyalty & Pricing system
- Requirement gathering, analysis, functional specifications and review
- Test scope identification, test case review, UAT support, product walkthrough and change implementation
- Interaction with Business Users, Vendors and Technology Stakeholders
- Vendor Management Software Quality Assurance
- Monthly service reporting, Periodic Status Update
- People management including guiding and mentoring the team
- Document the learnings and conduct knowledge sharing sessions
- Be open to accept new applications responsibility and work on newer roles
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Maintenance Manager providing oversight of Maintenance Department with emphasis on community quality standards. Traveling daily to assigned communities and ensuring effective communication within the team.
EU Projects Manager at Telelink Business Services responsible for expanding business through innovation - driven funded projects. Collaborating with stakeholders and managing complex projects funded by international donor schemes.
Contracts Manager handling contract lifecycle management and negotiations for major US contracts with a focus on compliance and execution. Collaborating with functional teams and government representatives for successful contract administration.
Product Quality and Installation Manager ensuring product quality and installation standards at Phillip Jeffries. Collaborating across teams to drive customer satisfaction and loyalty through detailed product insights and improvements.
Senior Deputy Task Order Manager at Leidos overseeing FAA task orders and team management. Engaging with FAA customers to ensure quality service delivery and compliance with budgetary constraints.
Nurse Case Manager supporting patient care services and therapeutic access at Cencora. Facilitating education and collaboration between patients, providers, and healthcare teams in Canada.
Enterprise Access & Reimbursement Manager developing relationships with healthcare providers in oncology and hematology. Supporting patient access and reimbursement for BMS products in New York region.
Enterprise Access & Reimbursement Manager for BMS working with healthcare professionals in Hematology, Oncology, and Cardiovascular segments. Responsible for access and reimbursement support in the Los Angeles West region.
Creative Manager leading innovative creative strategies for Walmart's merchandising. Overseeing projects and fostering partnerships to enhance customer experience and brand integrity.