Join PwC New Zealand as a Senior Analyst/Manager in the Data & AI team. Engage with clients to translate AI capabilities into impactful initiatives and strategies.
About the role
- Specialist in AI Adoption & Automation responsible for HR strategy and execution. Implementing AI-driven tools to enhance efficiency and employee experience at MarketStar.
Responsibilities
- Define and execute AI and automation strategy for HR processes aligned with business goals
- Identify opportunities to automate repetitive, manual HR workflows
- Lead end-to-end implementation of AI-enabled and automated HR solutions
- Automate workflows across recruitment, onboarding, payroll, performance management, and HR operations
- Implement RPA, workflow automation, and system integrations to improve turnaround time and accuracy
- Standardize and optimize HR processes using AI-driven solutions
- Configure and manage automation workflows using n8n
- Leverage Workday AI capabilities for recruitment, employee data management, and reporting
- Integrate HRIS, ATS, payroll, and third-party tools to enable seamless data flow
- Design or support AI/chatbot solutions for employee queries (HR policies, payroll, benefits, leave)
- Improve HR self-service adoption and reduce manual HR support workload
- Track KPIs to measure automation effectiveness and process improvement
- Use HR data and AI insights to support decision-making and workforce planning
- Drive adoption of AI tools through structured change management initiatives
- Train HR teams and stakeholders on new AI and automation solutions
- Create documentation, SOPs, and best practices for sustained adoption
- Ensure AI and automation solutions comply with data privacy, security, and internal governance standards
- Support audits and risk assessments related to HR systems and automation
- Work closely with HR Business Partners, TA, HR Ops, IT, and vendors
- Translate business needs into scalable AI and automation solutions.
Requirements
- Bachelor’s degree in HR, Computer Science, Analytics, Engineering, or related field
- 2– 5 years of experience in HR operations, HR systems, automation, analytics, or HR technology roles
- Hands-on experience with HRIS platforms (preferably Workday)
- Experience with workflow automation tools (e.g., n8n, RPA platforms)
- Strong understanding of HR processes (Recruitment, Onboarding, Payroll, Performance Management)
- Working knowledge of data analysis, dashboards, and reporting tools
- Strong problem-solving and process improvement mindset
- Exposure to AI-enabled HR tools (ATS, chatbots, predictive analytics)
- Basic knowledge of SQL, Python, or scripting for automation
- Experience in change management and stakeholder training
- Excellent communication and documentation skills
- High attention to detail and data accuracy.
Benefits
- Comprehensive Health Insurance
- Generous Leave Policy
- Covid Support
- Vaccination drives
- Wellbeing sessions
- Real-time grievance redressal
- Work flexibility
Job title
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