UX Designer at Qred, owning user journey for digital products in fintech. Leading research activities and collaborating with teams to enhance user experiences.
About the role
- Principal UX Designer leading design direction and user research at Marcura. Ensuring coherent product experiences and supporting design teams in a maritime tech company.
Responsibilities
- Own design quality across Martrust
- Set and maintain a high bar for design across customer-facing and internal experiences.
- Help teams understand the problems they’re solving and guide them toward clear, coherent outcomes.
- Partner with PMs and engineers to shape strategy, prioritisation, and delivery — balancing usability, risk, and scale.
- Support growth, performance, and progression through regular feedback, coaching, and clear expectations.
- Ensure research is planned early, focused on real decisions, and shared in ways teams can act on.
- Use design principles, patterns, and shared understanding to reduce fragmentation and rework.
- Stay close to important work while helping design and research scale through patterns, principles, and good process.
- Ensure experiences are inclusive, understandable, and work for users in real-world conditions.
- Help evolve processes, tools, and rituals so design is effective, lightweight, and well integrated into delivery.
Requirements
- Formal education in design, human–computer interaction, psychology, or a related field — or equivalent practical experience
- Ongoing learning in user-centred design, accessibility, and inclusive design practices
- An accomplished design leader with a portfolio of high quality design work that demonstrates your ability to craft high impact products
- Significant experience designing and shipping digital products in complex or regulated environments
- Experience working across multiple product teams, influencing direction without relying on hierarchy
- Proven experience leading design for large, interconnected product surfaces or platforms
- Experience line managing designers and supporting their growth and progression
- Experience collaborating closely with product management, engineering, and research
- Deep hands-on research capability — from framing the right questions to delivering insights that directly shape product bets and company strategy.
- Nice to have: Experience working in B2B experiences – payments/fintech, SaaS or enterprise companies
Benefits
- Competitive Salary and Bonus: We reward your expertise and contributions.
- Flexible, Remote-First Culture: Work remotely with occasional in-office events and project days to foster collaboration and team spirit.
- Inclusive Onboarding Experience: Our onboarding program is designed to set you up for success right from day one.
- Marcura Wellness Zone: We value your work-life balance and well-being.
- Global Opportunities: Be part of an ambitious, expanding company with a local touch.
- Monthly Performance Support: Our modern performance management framework empowers you to reach your full potential.
- Diverse, Supportive Work Culture: We’re committed to inclusion, diversity, and a sense of belonging for all team members.
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