Product Manager overseeing material handlers market expansion in India. Driving product strategy and market launches in coordination with sales and team leadership.
About the role
- Senior Product Owner at Manulife influencing digital offerings and member experience across platforms. Collaborating with teams to deliver effective product improvements and ensure quality standards.
Responsibilities
- Leverage data, feedback, and competitive analysis to refine and prioritize features
- Collaborate with cross-functional teams to understand the strategic roadmap and experience vision
- Provide regular updates on delivery progress; create and maintain delivery plans
- Partner with UX, development, QA, and customer service teams through the full delivery lifecycle
- Oversee user acceptance testing (UAT) and ensure all releases meet quality standards
- Act as the voice of the member in cross-functional meetings and planning sessions
- Partner with Customer Experience, Operations, and Marketing for alignment on messaging
Requirements
- 5+ years of experience in a Product Owner or similar role
- Bachelor’s degree required
- Certifications in Product Ownership or related disciplines preferred
- Strong understanding of Agile methodologies
- Proven ability to translate customer feedback into actionable product improvements
- Experience in the Canadian insurance industry, specifically Group Benefits is preferred
- Familiarity with the latest AI trends and technologies is a plus
- Experience with tools like Jira, Confluence, and analytics platforms is an asset
Benefits
- health insurance
- dental insurance
- mental health benefits
- vision insurance
- short- and long-term disability insurance
- life and AD&D insurance coverage
- adoption/surrogacy benefits
- wellness benefits
- employee/family assistance plans
- retirement savings plans (including pension)
- global share ownership plan with employer matching contributions
- financial education and counseling resources
- paid time off (holidays, vacation, personal, and sick days)
- statutory leaves of absence
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