Senior AI Software Engineer driving innovation through design of scalable AI solutions at Manulife. Leading technical direction, mentoring teams, and shaping enterprise automation and AI adoption.
Responsibilities
Lead the translation of complex business requirements into technical specifications and system designs
Collaborate with cross-functional teams to identify and implement high-impact AI solutions
Architect and develop full-stack AI solutions, ensuring scalability and maintainability
Design and build advanced user interfaces, APIs, and backend logic for AI systems
Apply advanced coding practices, design patterns, and automation strategies
Conduct technical “spikes” and feasibility studies to mitigate risks in AI adoption
Optimize AI models and algorithms for performance, accuracy, and ethical compliance
Create and maintain comprehensive documentation including deployment and support guides
Ensure seamless integration with enterprise platforms and data ecosystems
Champion responsible AI principles including fairness, transparency, and governance
Monitor and continuously improve deployed AI agents and systems
Mentor junior engineers and contribute to team capability building
Requirements
9+ years of experience in software development or automation, with 2+ years in AI or low-code platforms
Bachelor's degree in computer science, Engineering, or related field
Proven experience with Microsoft Power Platform, Copilot, and API-based integrations (e.g SharePoint, M365, Azure, ServiceNow, Salesforce, WD, etc)
Experience with Azure AI services or equivalent AI services, Power BI, and Dataverse is a plus
Strong understanding of agentic AI, prompt engineering, and workflow orchestration
Proven ability to influence technical strategy and deliver scalable, ethical enterprise-grade AI solutions
Familiarity with agentic AI concepts, including autonomous agents, memory, and goal-driven behavior
Demonstrates strategic adaptability to evolving technologies and ethical AI design principles
Benefits
health, dental, mental health, vision insurance
short- and long-term disability insurance
life and AD&D insurance coverage
adoption/surrogacy and wellness benefits
employee/family assistance plans
retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
financial education and counseling resources
generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time
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