Manager overseeing solutions quality assurance and governance in a global financial services company. Focused on driving efficiency, reliability, and user experience in reporting and automated solutions.
Responsibilities
The Manager, Solution Quality Assurance and Governance will report to the Director, Risk Intelligence and Analytics in the Global Risk Intelligence and Technology (GRIT) function.
Deliver a range of functional capabilities, including performance optimization, testing of reporting and automated solutions, analytics, and troubleshooting of technical solutions.
Collaborate with development teams to implement enhancements, ensuring seamless user experience.
Support the development and execution of strategic roadmaps for the function.
Focus on driving efficiency and reliability in reporting and automated solutions.
Conduct performance testing, troubleshoot issues, and collaborate with development teams to enhance optimal functionality and user experience.
Analyze individual application performance in the technology stack and ensure compliance with guidelines set by technical architecture as well as Dev-Sec-Ops.
Conduct testing for performance, scalability, and stability of solutions, allowing designers and developers to identify gaps.
Optimize system performance through collaboration with development teams, infrastructure teams, and architects.
Provide support to Risk and Technology Tooling team on data ingestion, clean-up, mapping, etc.
Requirements
Around 3-5 years of relevant experience
Knowledgeable in financial services, insurance, and technology risk management.
Proficient in Power BI and Power Platform (particularly PowerApps, Power Automate) for creating interactive dashboards, automating workflows, and developing custom applications.
Skilled in dashboard design with a focus on UI/UX.
Experience in big data analysis, including the use of Azure and Databricks to process and interpret large datasets.
Expertise in statistical software (e.g., Python, R) and risk management tools, along with experience in automating data processes and implementing digital solutions.
Knowledgeable in database schemas, data modeling, and ETL processes.
Strong reporting skills, with attention to detail and the ability to work under tight deadlines, ensuring precise and accurate financial risk analysis.
Highly organized individual with strong time management and organizational skills.
Self-starter with the ability to work independently.
Excellent collaborative and relationship building skills; showing tact and diplomacy in dealing with others.
Ability to learn quickly and be comfortable with adjusting to ad-hoc changes in workflow.
Benefits
Health insurance
Flexible work arrangements
Professional development opportunities
Job title
Manager, RAA Solutions – Quality Assurance and Governance
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