Insights Analyst at Meltwater transforming data into meaningful narratives. Collaborate with teams and utilize analytical skills for reporting deliverables.
About the role
- Business Analyst capturing and translating business needs into design system requirements at Manulife. Collaborating with cross-functional teams to ensure accessibility and brand consistency.
Responsibilities
- Partner with Design Leads, Technical Leads, and Product Managers to capture, clarify, and translate business and product needs into clear, actionable design system requirements.
- Document functional and non‑functional requirements for components, patterns, templates, and tokens—covering dependencies, edge cases, and accessibility needs.
- Facilitate discovery sessions and design system intake reviews with global design, engineering, and business stakeholders.
- Synthesize segment input to define global requirements and route non‑global needs to sub‑libraries where appropriate.
- Evaluate contribution requests from segment IT and HCD leads for completeness, quality, and alignment with global standards.
- Maintain clear, accurate Zeroheight documentation and Figma specifications as the source of truth for GDS assets.
- Apply working knowledge of Figma libraries, Storybook, component architecture, and accessibility (WCAG 2.2 AA) to validate requirements and guide design/technical discussions.
Requirements
- 3–5 years of experience as a Business Analyst, Systems Analyst, or similar role within digital product or design‑system teams.
- Direct experience with design systems (enterprise or global preferred).
- Strong understanding of UX/UI design and front‑end development practices, including Figma, Storybook, and component‑driven development.
- Proven ability to write clear, comprehensive documentation for both technical and non‑technical audiences.
- Experience in Agile environments, including backlog management and running refinement sessions in Jira/Confluence.
- Excellent facilitation and communication skills, with the ability to bridge business, design, and technical perspectives.
Benefits
- health insurance
- dental
- mental health
- vision
- short- and long-term disability
- life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- various retirement savings plans
- financial education and counseling resources
- generous paid time off program including holidays, vacation, personal, and sick days
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