Director of Advanced Underwriting focusing on high net worth clients at Sun Life. Analyzing applications and risk while leading a team in a hybrid work environment.
About the role
- AVP, High Net Worth Underwriting leading underwriting experience and risk management for Canadian segment. Collaborating with advisors and developing a team of specialists in large case underwriting.
Responsibilities
- Provide deep technical leadership and underwriting risk perspective on medical, nonmedical, financial, custom pricing and new business processes
- Lead by inspiring coaching, mentoring, and developing a team of specialists, both current team and future underwriters in the pipeline for large case underwriting
- Maintain a strong reputation as a market leader in High Net Worth cases and be the key contact for Manulife’s High Net Worth advisors
- Develop and maintain strong relationships with advisors including the development and maintenance of customized processes for these advisors and their support staff
- Work independently across pricing, product, customer service and new business functions to ensure consistent experience for advisors
- Influence stakeholders within Cdn Segment to optimize and prioritize HNW service
- Provide senior leaders with information related to pending business in order to estimate the impact of the HNW business on sales and NBEV forecasting
- Work directly with senior leaders on high profile cases
- Stay current on sales concepts, tax changes and market trends to ensure risks accepted align with our values and risk appetite
- Develop and maintain strong relationships with and negotiation skills with reinsurance partners
- Promote excellence and consistency in underwriting risk assessment
- Champion and advocate for a positive and consistent underwriting experience for all clients
- Willingness to challenge existing practices and assumptions and focus on change based on customer and advisor experience
- Provide a consistently high sense of urgency and flexibility in an environment of continual growth and change
- Provide guidance and model resilience in a high-pressured environment
- Keep abreast of underwriting developments, emerging trends and industry practices
Requirements
- 10+ years of underwriting experience
- Extensive knowledge and experience in all aspects of risk assessment – medical, nonmedical, financial, legal and compliance
- Strong operational management background
- Strong knowledge and a comprehensive understanding of life insurance product features, distribution, retention management, reinsurance and pricing practices
- Strong analytical and mathematical skills
- Sound decision making skills
- Relationship-building
- Exceptional communication at various levels with various internal and external audiences
- Strong financial acumen - understanding of the financial impact of underwriting decisions to the company
- Demonstrated ability to interact effectively with various levels with the organization
- Excellent presentation skills
- A leader who attracts and retains top talent and has proven leadership skills with high engagement results
- Bilingualism (English and French) is a strong asset.
Benefits
- health, dental, mental health, vision insurance
- short- and long-term disability
- life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- retirement savings plans including pension
- global share ownership plan with employer matching contributions
- financial education and counseling resources
- generous paid time off program including holidays, vacation, personal, and sick days
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