Staff AI Engineer designing and delivering clinician - grade AI solutions for healthcare. Collaborating across teams to enhance patient care and optimize workflows.
About the role
- AI Engineer responsible for designing, developing, and deploying AI solutions for Manulife. Collaborating with stakeholders to deliver intelligent, scalable applications and ensure responsible AI practices.
Responsibilities
- Helps translate business and functional requirements into documented technical specifications or user stories.
- Collaborate with business stakeholders to identify automation opportunities and translate them into AI-driven solutions.
- Designs, develops, tests, delivers, maintains, and improves AI-driven applications as a member of a team, working across full-stack through the entire software development lifecycle.
- Design and build intuitive user interfaces, robust APIs, and scalable server-side logic.
- Apply disciplined coding practices to enable agility and delivery of high-quality code.
- Implement design patterns, automation tools, and semantic versioning where and when available.
- Perform technical 'spikes' to explore and mitigate risks associated with AI technologies.
- Troubleshoot and optimize AI models and algorithms for performance and accuracy.
- Document deployment guides, maintenance plans, support materials, and business reports.
- Deliver high-quality, scalable AI solutions integrated with API and enterprise platforms (e.g SharePoint, M365, Azure, ServiceNow, Salesforce, WD, etc).
- Ensure responsible AI practices, including transparency, fairness, and compliance.
- Monitor and maintain deployed agents, ensuring performance, reliability, and scalability.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or related field.
- 3+ years of experience in software development or automation, with at least 1 year in AI or low-code platforms.
- Hands-on experience with Microsoft Power Platform, Copilot, designing technical requirements, and documenting data flows for low-code or API-based integrations.
- Familiarity with agentic AI concepts, including autonomous agents, memory, and goal-driven behavior.
- Familiarity with Azure AI services, Power BI, and Dataverse is a plus.
- Ability to break down complex problems and design scalable, ethical AI solutions.
- Ability to communicate technical concepts clearly and collaborate across teams.
- Adaptability to evolving technologies and ethical AI design principles.
Benefits
- flexible environment where well-being and inclusion are more than just words
Job title
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