About the role

  • Conveyancing Paralegal supporting residential property transactions at a law firm in Trowbridge. Managing a varied caseload under supervision and ensuring compliance with procedures and client care.

Responsibilities

  • Support fee earners with the end-to-end progression of residential property transactions, assisting with matters from initial instruction through to exchange, completion and post-completion tasks, ensuring timely progression and clear communication throughout.
  • Prepare and check standard documentation such as client engagement letters, contract packs, transfers, SDLT returns, completion statements and routine correspondence in line with firm precedents and instructions.
  • Carry out client identity checks and assist with anti-money laundering (AML) compliance, maintaining accurate, audit-ready case files and robust audit trails in accordance with firm procedures.
  • Maintain and update electronic case files, recording clear case notes, milestones and actions to support fee earners and enable effective file reviews.
  • Liaise professionally with clients, estate agents, mortgage lenders, surveyors, HM Land Registry, local authorities and other third parties to obtain documentation, chase outstanding items and manage expectations.
  • Prepare and check completion figures, manage disbursement requests and assist with client account transactions, supporting billing and fee recovery processes as required.
  • Respond to routine client and third-party enquiries by telephone and email, escalating complex issues to fee earners in a timely manner and keeping clients updated on progress.
  • Contribute to continuous improvement by identifying opportunities to streamline processes, update precedents and support the rollout of conveyancing technology and workflow enhancements.
  • Provide guidance and support to more junior colleagues where required, sharing knowledge of procedures and assisting with induction and training activities.

Requirements

  • Previous experience in a conveyancing or residential property support role within a law firm or conveyancing practice, with exposure to common transaction types (sales, purchases, remortgages, transfers of equity and leasehold matters).
  • Good understanding of residential property processes including HM Land Registry procedures, Stamp Duty Land Tax (SDLT) returns and basic leasehold documentation.
  • Familiarity with AML and client identification requirements and experience maintaining audit-ready files and compliance documentation.
  • Strong organisational skills with the ability to manage competing priorities, meet deadlines and maintain attention to detail across multiple matters.
  • Confident and professional communicator with good interpersonal skills and the ability to liaise effectively with clients, colleagues and external contacts.
  • Proactive, reliable and solutions-focused with a willingness to develop technical knowledge, embrace new systems and support team improvements.

Benefits

  • Hybrid working available in line with firm policy.
  • Competitive salary and benefits will be offered, commensurate with experience.

Job title

Conveyancing Paralegal

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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