Duty Manager overseeing online department operations at Coles. Ensuring customer satisfaction and supporting a team of Personal Shoppers in a retail environment.
About the role
- Manage internal ERP projects from concept to rollout within a hybrid work model. Collaborate closely with the ERP Business Unit and motivate teams to meet project goals.
Responsibilities
- You take responsibility for internal ERP projects – from concept to successful rollout
- You motivate colleagues to actively contribute and ensure projects progress alongside day-to-day operations
- You manage projects from the end-user perspective and work closely with our internal ERP Business Unit
- You expand our internal standards for requirements management, release management, and training concepts
- You support the integration of new M&A acquisitions and coordinate interfaces to CRM, ticketing, and other systems
- You understand processes, systems, and people as a whole – and align them accordingly
Requirements
- You have experience in project management – ideally in an ERP environment – and confidently manage projects across departments and countries
- As an ERP consultant or through your project experience, you can realistically assess requirements and solution approaches
- You not only understand business processes but can also map them in the ERP system
- Communication, facilitation, and empathy are among your greatest strengths – you bring people together and keep projects moving
- You work in a structured, solution-oriented way and remain focused even in complex situations
- And: You are eager to actively shape internal processes and willing to travel between our locations occasionally.
Benefits
- Mobile working, flexible hours, or up to 20 days of workation per year – you decide where and how you work best
- Your buddy supports you so you feel welcome from day one
- Benefit from the MAIT Academy, external trainings, and individual development tailored to your path
- Our summer party, welcome days, and company runs strengthen our cohesion and a culture where openness, innovation, and true teamwork are lived
- With your time value account you can plan a sabbatical, individual parental leave, or early retirement
- Referral bonuses, exclusive discounts for shopping, fitness, leisure, and leasing for a company bike (JobRad) await you at MAIT
- Your dog is welcome: whether as a stress reliever or break companion – your four-legged friend fits into your office routine with us
- At MAIT we warmly welcome people of every origin, religion, identity, sexual orientation, age group, disability, and personal background.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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