Hybrid Director – Quality Engineering

Posted 2 weeks ago

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About the role

  • Director of Quality Engineering overseeing quality strategy at Magnet Forensics for SaaS platforms. Partnering with teams to ensure high standards of reliability and user trust.

Responsibilities

  • Define the Organization’s Quality Framework
  • Establish a clear, actionable definition of software quality that aligns with Magnet Forensics’ mission, customer needs, and engineering practices.
  • Translate quality into measurable metrics, standards, and processes applicable across all teams and products.
  • Define and formalize a “Definition of Done” that encapsulates code, testing, documentation, deployment, and observability requirements.
  • Build Quality into SaaS Development
  • Lead the implementation of SaaS-oriented testing practices, including continuous integration testing, automated regression, load testing, and production monitoring.
  • Partner with platform and DevOps teams to refine deployment environments and methods that ensure accountability and repeatability in releases.
  • Drive the adoption of shift-left practices and ensure quality validation happens throughout the development process.
  • Tools, Automation, and Measurement
  • Lead the selection and rollout of tools and frameworks for test automation, performance validation, and quality reporting.
  • Define and monitor organization-wide quality KPIs (e.g., defect escape rate, test coverage, release confidence metrics, MTTR, deployment success rate).
  • Establish dashboards and feedback loops to give leadership and teams visibility into quality and release readiness.
  • Leadership and Culture
  • Build, mentor, and lead a distributed team of quality engineers who are embedded in feature squads but aligned through a centralized vision and standards.
  • Foster a culture of quality and accountability across all engineering disciplines, encouraging teams to view quality as a shared responsibility, not a gatekeeping function.
  • Partner with Engineering Directors, Product Management, and SREs to continuously improve delivery maturity.

Requirements

  • 10+ years of experience in software quality, test engineering, or software development roles, with at least 3 years leading a quality or test organization.
  • Proven success establishing or scaling quality programs in SaaS or cloud-native environments.
  • Strong understanding of modern software delivery practices: CI/CD, automated testing, blue/green and canary deployments.
  • Hands-on familiarity with test automation frameworks (e.g. Cypress, Playwright, and Selenium) and CI/CD toolchains (e.g. GitHub Actions, Azure DevOps, Jenkins).
  • Experience defining and operationalizing software quality metrics and translating them into business outcomes.
  • Excellent communication and leadership skills; ability to influence and drive cross-functional alignment.

Benefits

  • Generous Time Off Policies
  • Competitive Compensation
  • Volunteer Opportunities
  • Reward and Recognition Programs
  • Employee Committees & Resource Groups
  • Healthcare and Retirement Benefits

Job title

Director – Quality Engineering

Job type

Experience level

Lead

Salary

CA$163,100 - CA$279,600 per year

Degree requirement

Bachelor's Degree

Location requirements

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