Director of Quality Engineering overseeing quality strategy at Magnet Forensics for SaaS platforms. Partnering with teams to ensure high standards of reliability and user trust.
Responsibilities
Define the Organization’s Quality Framework
Establish a clear, actionable definition of software quality that aligns with Magnet Forensics’ mission, customer needs, and engineering practices.
Translate quality into measurable metrics, standards, and processes applicable across all teams and products.
Define and formalize a “Definition of Done” that encapsulates code, testing, documentation, deployment, and observability requirements.
Build Quality into SaaS Development
Lead the implementation of SaaS-oriented testing practices, including continuous integration testing, automated regression, load testing, and production monitoring.
Partner with platform and DevOps teams to refine deployment environments and methods that ensure accountability and repeatability in releases.
Drive the adoption of shift-left practices and ensure quality validation happens throughout the development process.
Tools, Automation, and Measurement
Lead the selection and rollout of tools and frameworks for test automation, performance validation, and quality reporting.
Define and monitor organization-wide quality KPIs (e.g., defect escape rate, test coverage, release confidence metrics, MTTR, deployment success rate).
Establish dashboards and feedback loops to give leadership and teams visibility into quality and release readiness.
Leadership and Culture
Build, mentor, and lead a distributed team of quality engineers who are embedded in feature squads but aligned through a centralized vision and standards.
Foster a culture of quality and accountability across all engineering disciplines, encouraging teams to view quality as a shared responsibility, not a gatekeeping function.
Partner with Engineering Directors, Product Management, and SREs to continuously improve delivery maturity.
Requirements
10+ years of experience in software quality, test engineering, or software development roles, with at least 3 years leading a quality or test organization.
Proven success establishing or scaling quality programs in SaaS or cloud-native environments.
Strong understanding of modern software delivery practices: CI/CD, automated testing, blue/green and canary deployments.
Hands-on familiarity with test automation frameworks (e.g. Cypress, Playwright, and Selenium) and CI/CD toolchains (e.g. GitHub Actions, Azure DevOps, Jenkins).
Experience defining and operationalizing software quality metrics and translating them into business outcomes.
Excellent communication and leadership skills; ability to influence and drive cross-functional alignment.
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