Quality Assurance Technician responsible for testing and quality control at Coke Canada Bottling. Ensuring production meets standards while maintaining safety and compliance.
About the role
- Director of Quality Engineering overseeing quality strategy at Magnet Forensics for SaaS platforms. Partnering with teams to ensure high standards of reliability and user trust.
Responsibilities
- Define the Organization’s Quality Framework
- Establish a clear, actionable definition of software quality that aligns with Magnet Forensics’ mission, customer needs, and engineering practices.
- Translate quality into measurable metrics, standards, and processes applicable across all teams and products.
- Define and formalize a “Definition of Done” that encapsulates code, testing, documentation, deployment, and observability requirements.
- Build Quality into SaaS Development
- Lead the implementation of SaaS-oriented testing practices, including continuous integration testing, automated regression, load testing, and production monitoring.
- Partner with platform and DevOps teams to refine deployment environments and methods that ensure accountability and repeatability in releases.
- Drive the adoption of shift-left practices and ensure quality validation happens throughout the development process.
- Tools, Automation, and Measurement
- Lead the selection and rollout of tools and frameworks for test automation, performance validation, and quality reporting.
- Define and monitor organization-wide quality KPIs (e.g., defect escape rate, test coverage, release confidence metrics, MTTR, deployment success rate).
- Establish dashboards and feedback loops to give leadership and teams visibility into quality and release readiness.
- Leadership and Culture
- Build, mentor, and lead a distributed team of quality engineers who are embedded in feature squads but aligned through a centralized vision and standards.
- Foster a culture of quality and accountability across all engineering disciplines, encouraging teams to view quality as a shared responsibility, not a gatekeeping function.
- Partner with Engineering Directors, Product Management, and SREs to continuously improve delivery maturity.
Requirements
- 10+ years of experience in software quality, test engineering, or software development roles, with at least 3 years leading a quality or test organization.
- Proven success establishing or scaling quality programs in SaaS or cloud-native environments.
- Strong understanding of modern software delivery practices: CI/CD, automated testing, blue/green and canary deployments.
- Hands-on familiarity with test automation frameworks (e.g. Cypress, Playwright, and Selenium) and CI/CD toolchains (e.g. GitHub Actions, Azure DevOps, Jenkins).
- Experience defining and operationalizing software quality metrics and translating them into business outcomes.
- Excellent communication and leadership skills; ability to influence and drive cross-functional alignment.
Benefits
- Generous Time Off Policies
- Competitive Compensation
- Volunteer Opportunities
- Reward and Recognition Programs
- Employee Committees & Resource Groups
- Healthcare and Retirement Benefits
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