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Vivo (Telefônica Brasil)Analista de Serviço ao Cliente Júnior
Junior Client Service Analyst supporting technological expansion and quality service delivery for B2B and B2C. Collaborating with engineering for project and planning improvements.
About the role
- #JoinMAG
- If you want to work with purpose, develop your career while maintaining your health and well‑being, MAG is the place for you! Innovation and care for people are in our DNA. Since 2016 we have been listed among the best companies to work for by Great Place to Work.
- We are a PLURAL company!
- Diversity and inclusion are a constant focus at MAG. We are proud that more than 80% of our employees belong to at least one underrepresented group. We also have Plural, a formal, structured program dedicated to promoting diversity and inclusion.
- Our purpose and values
- We are looking for people whose values align with ours:
- Ownership mindset
- History of transformation
- Lasting relationships
- Being present
- At MAG we have a strong purpose: to offer financial solutions throughout the many stages of life of all Brazilians. In the last three years we have paid more than BRL 1 billion in benefits to thousands of families. Achievements like this make us a reference in the Life & Pension market, with nearly 200 years of uninterrupted operation in Brazil.
- Want to be part of this story? Learn about our opportunity.
Requirements
- What we expect from you:
- Bachelor's degree in Accounting (Ciências Contábeis)
- Postgraduate degree in Complementary Pension (Previdência Complementar) is desirable
- Knowledge of IFRS/CPC
- Active CRC (Regional Accounting Council registration) required
- Solid experience in the accounting area
- Proficiency in Excel and Word
- Experience implementing and configuring accounting systems
- Availability to work in a hybrid model, on-site 4 to 8 times per month in downtown Rio de Janeiro. If you are a MAG employee living outside Rio, on-site work must take place at the MAG unit nearest your residence with the same frequency.
Benefits
- What we offer:
- Competitive salary
- Transport allowance
- Meal allowance (no payroll deduction; maintained during vacation)
- Food allowance (no payroll deduction; maintained during vacation; additional balance in December)
- Health plan
- Dental plan
- Daycare assistance
- Private pension plan
- Funeral assistance (extends to dependents and parents)
- Profit sharing (PPR)
- Life insurance
- Gympass
- Psychological, financial and legal assistance for you and your dependents
- Medical and nutritional care
- Happy Day – one day off during your birthday month
- Corporate university
- Extended maternity and paternity leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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